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Non-Medical & Non-Emergency Medical Transportation

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Medical Appointments

Medical Appointments

Medical Appointments

Getting you to your medical appointments safely and on time is our highest priority. 

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Personal Errands

Medical Appointments

Medical Appointments

No more challenges moving around the city for things like grocery store runs and events.

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Family Engagements

Medical Appointments

Family Engagements

Never miss another opportunity to spend time with your friends and family again.

Overview of Services

Personal care services are essential to every segment of the population. But some of our more fragile populations face transportation challenges to get around. Some must rely on family and friends or local community organizations to transport them. If these options become limited, Non-Emergency Medical Transportation (NEMT) or Non-Medical Transportation (NMT) can fill in the gap. 


It's not only the vulnerable portion of our populations that can be affected. We could also be talking about someone who’s normally healthy enough to get around but could be temporarily waylaid by an acute injury or surgery. Post-surgical patients aren't allowed to drive until cleared by their healthcare provider, even if the surgery didn't involve limbs or hands. Since surgery weakens muscles needed for driving a vehicle, and post-procedure pain medication may make driving illegal and unsafe, alternative arrangements need to be made. After all, getting to follow-up appointments is often crucial to recovery. If you can imagine trying to board a public bus with a cast on your leg and arm, you probably see the types of challenges some riders might face. For many, driving their own car is out of the question. For these and many other challenges, NEMT is the answer. 


NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. A Better Care Group will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs. 

A Better Care Group Non-Emergency Medical Transportation services are offered to existing clients and new enrollees on a first-come basis. Due to overwhelming interest in our transportation services, we suggest signing up for our waiting list to reserve your spot in the program.

Join Waiting List
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A Better Care Group believes that quality care is a basic human right that should be available to everyone. We can help low-income individuals receive the services they need with no out-of-pocket cost.

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