Enrollment Instructions

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Thank you for choosing Michigan's best choice for in-home personal care and transportation. To begin your new services with A Better Care Group, you will first need to contact your MDHHS caseworker to request our company as your services provider.

If you do not know how to contact your specific case-worker, you can find the phone number of your local office at www.michigan.gov/dhs-countyoffices. Call the information number you find and press "0" after the message. Tell the person who answers the phone that you don't know your worker's name. They will take your name and connect you to the right person. Be sure to write down your caseworker's name, phone number, and email address in case you need to contact them in the future.

Your caseworker is going to need some basic information about A Better Care Group to get you signed up. Please supply them with the following:

Provider: A Better Care Group, Inc.

CHAMPS ID:  9272892

Vendor #: VS0143383

Phone: (800) 988-6005 ext. 8099

Fax: (800) 862-7506

Email: onboarding@abettercaregroup.com

*You may also invite your caseworker to retrieve this information by contacting us directly at the number above or by visiting this page at www.abettercaregroup.com/MDHHS

The final step in becoming a client is for your caseworker to send the proper forms to A Better Care Group so that we can review and have you sign them and then return those forms to your caseworker. 

If you don't receive a welcome call from us officially welcoming you as a new client within 5 business days, please reach out to our service coordination department at (800) 988-6005 ext 8899. 

Be sure to have your MDHSS caseworker's contact information on hand so that we may contact your caseworker and assist you in getting signed up. 

If you require additional assistance starting your services with a better care group you can schedule a phone consultation with one of our specialist by clicking the link below.